THE NEW NORMAL

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Preparing Your Team For Peak Season Surges And Disruptions

Retail logistics leaders have been forced to pivot quickly, mitigate risk, and scale for a peak season sure to be full of unknowns. 

This session, drawn from our panel of experts at FLEXE, DHL eCommerce Solutions,  Shipware, and Convey will bring together best practices on how you can adapt to a fluctuating supply chain and prepare your team for peak season.

Watch the recorded session to learn:

• Proven strategies to scale your team and logistics network for peak
• How to ID network bottlenecks and pivot when issues arise
• Tips to activate your network and capacity to give your team agility
  

Meet The Panel

Michael Miller

Chief Product & Strategy Officer  | Convey

Michael Miller is a market penetration expert with demonstrated success driving growth and building market share in highly complex and competitive business climates. He has spent two decades in strategic business development roles at leading tech companies large and small, including more than 10 years in multiple positions at Dell. Michael will expand Convey’s market reach and scope through strategic partnerships with carriers, consultancies and the broader supply chain ecosystem.

David Glick

Chief Technology Officer |  FLEXE

As CTO, David is responsible for the design and development of the FLEXE technology platform. Before FLEXE, he spent nearly 20 years at Amazon, including five years as the VP of Fulfillment Technology, where he oversaw the development and functionality of the technology within Amazon’s fulfillment centers, as well as the technology for Amazon's transportation systems for two of those years.

Kim Gimble 

Regional Sales Manager  |  DHL eCommerce Solutions

Kim Gimble is responsible for helping top retailers across the U.S. to optimize their supply chain networks with their online shipping needs. Kim has been in the transportation industry for over 15 years. Prior to working DHL eCommerce Solutions, Kim worked at UPS, DHL Express, and Transvoyant, where she became an expert in all modes of transportation.

David Sullivan

 V.P. of Professional Services | Shipware

David Sullivan is the Vice President of Professional Services for Shipware, a San Diego based parcel consulting firm that specializes in cost reduction and recovery services. A graduate of Northeastern University’s MBA program, Dave has over 20 years of experience in logistics and transportation with previous positions at Transportation Insight, BirdDog Solutions, APX Logistics and RR Donnelley Logistics. He currently oversees Shipware’s team of consultants and analysts.

Willetta Collier

Sr. Manager Home Delivery Service Center  | CEVA

Willetta Collier is responsible for delivering the promise of an exceptional customer experience by leveraging practical call center operational strategies with innovative technology solutions. Willetta began her career with CEVA Logistics in 2012 and was able to utilize her 10+ years of contact center management experience to help launch the first service center of its kind within the organization. She takes great pride in spearheading a group that has grown from a team of 4 to over 100 in 2019.

WEBINAR